It was about as pleasant as Brenden could get, especially in his current state as anger wars with the hatred of himself in those last few minutes. It was, perhaps, a good thing a customer had walked through that door when she did, the warlock wasn't entirely sure if he would have been able to manage the annoyance that was quickly turning to rage that boiled in the pit of his stomach. Chance or luck, he wasn't sure. Still, it brought the shifter to his store and he was quickly leading her back to his office, his movements still stiff with irritation and yet, the prospect of a new art piece would ease the tension in him, give him an opportunity to cool himself before he managed to damage something far more... expensive.

Sitting, he slouches in his chair as he gestures for her to sit - the man used to being gruff with his customers. They hardly came to see him because of his personality, they came to see him because he was good at his job. His dark gaze settles heavily on her, the blonde woman introducing herself bluntly before asking for his name. A brow arches at her in an almost condescending way, the man beginning to piece together... something in that moment. How could someone possibly come to a tattoo shop without researching their artist first? Releasing a breath through his nose, he leans back into his chair suddenly, "Brenden," he answers finally, though his single word is laced with annoyance. He was about to question her again before the phone begins ringing again, his eyes glancing to the caller ID as he mutters obscenities under his breath. It takes him only but a moment to wrench that cord out from the wall before blissful silence falls once more.

He'd give his sister a day to cool off before he called her back.

Decided, he sits back down as a scowl stretches across his face though he manages to relax after the Carolina's sarcastic quip. Blinking at her in surprise, he gives her a small shrug, "Phones will be the death of me one day," he states rather dryly, hardly wanting to go into detail with a stranger and yet, she had already witnessed not one but two outburst of his, it was only fair to respond in kind. Leaning back into his chair once more, he glances at the blonde woman again as he grabs a notebook to his right and flips it open, finding the next blank page. Next he finds a pencil and prepares himself to begin a small consultation with her and would have entertained the woman with her ideas if she hadn't stated she hadn't known she wanted something until she walked by his shop.

Setting the pencil down gently, he snaps the notebook close and reaches across and does the same with his artwork that's placed in front of her. Brows furrowed he glances at her in annoyance, "I don't do spontaneous walk-ins and I sure as hell am not going to tattoo someone who doesn't know what they want," he states before leaning back and folding his toned arms across his chest, "I value the work I do and I refuse to do a tattoo that will just get covered up in a year or two," he growls between his teeth, his pride coming out in full force as he watches Carolina. It was perhaps not the best way to handle a customer and yet, Brenden was never one to mince his words. "If you have at least an idea, then we can talk. If you want to close your eyes and pick a design through a game of chance, there's a man that tattoos out of his car just down the road."